DATA PROTECTION

YOUR BOOKING
In order to process your booking and to ensure that your travel arrangements run smoothly and meet your requirements we need to use the information you provide such as name, address, any special needs/ dietary requirements etc.

We take full responsibility for ensuring the proper security measures are in place to protect your information. We must pass the information on to the relevant suppliers of your travel arrangements such as your tour operator, airlines, hotels, transport companies etc. The information may also be provided to security or credit checking companies, public authorities such as customs / immigration if required by them, or as required by law.

Additionally, where your holiday is outside the European Economic Area (EEA), controls on data protection in your destination may not be as strong as the legal requirements in this country. We will not, however, pass any information onto any person not responsible for part of your travel arrangements. This applies to any sensitive information that you give to us such as details of any disabilities, or dietary /religious requirements. (If we cannot pass this information to the relevant suppliers, whether in the EEA or not, we cannot provide your booking. In making this booking, you consent to this information being passed on to the relevant persons.)

Usually your tour operator or other principal will pass this information onto their suppliers once we have provided it to them. The tour operator or their principal’s use of your information is subject to their policy, both in respect of your booking and any future marketing, and is their responsibility. Please ask either us or them for a copy of this if you would like to see it.

Your data controller is : N. Europe Vizit BV

You are entitled to a copy of your information held by us. IF you would like to see this please ask us. We may make a small charge for providing this to you.

MARKETING We will hold your information, where collected by us, and may use it to inform you of offers in the future.

We may also provide your details to selected third parties for similar purposes.

Our cookie policy What are cookies? To be able you to use the services at myHermes, you will need to have cookies enabled. If you don’t wish to use cookies, you will be able to browse the site but you will not be able to checkout. The cookies that we utilise will not harm your computer. Our cookies do not store personal information, they are primarily used to resolve errors and ensure you have an easy experience when using the site. We have relationships with carefully selected advertising aggregators that will set cookies during your visit which may be used by us to show you marketing messages when you are visiting certain 3rd party websites. These cookies are “Google Double Click” and “Google Adsense” and you can control these cookies by visiting the Your Online Choices website.

Our cookie policy
Our cookies do not store sensitive or personal information, such as your name, address or card details. They simply help us know that you are the person that logged in. However, if you would like to restrict the level of cookies that are stored on your computer, you can use your browser to do this. All browsers and mobile phones are different, so check the ‘Help’ section to learn how to change your preferences.

Here is a list of the cookies we use, and what they are used for:

Google Analytics (_utma, _utmb, _utmc, _utmz) - these cookies collect information about how visitors use our website. This information is used to improve the site. All information is collected in anonymous form.
Session Identifier (PHPSESSID) - this session cookie is essential. It ensures that message exchanges with the server can be related. It is removed when the browser is closed.
Cookie Consent(showCookieMessage) - This cookie remembers whether the banner explaining our use of cookies has already been shown.
Returning User (returningUser) - This helps us identify if the customer has been to our site before and is shown login options rather than sign up options.
Further information about cookies
If you would like to know more about cookies, please visit aboutcookies.org , if you would like to opt out of any cookies, please visit Your Online Choices website.